FAQ

How do I setup the notifications on my phone?
Attached is a description of how to setup the notification on a apple or android phone. 
Wed, 16 Sep, 2015 at 2:28 PM
How do I cancel a trip?
The attached PDF explains how to cancel a trip. 
Wed, 16 Sep, 2015 at 2:40 PM
How does GPS location work?
Android and iPhone use three different methods to track the phone’s location: GPS, cell tower/cell triangulation and wifi. Depending on the setting on...
Fri, 20 Nov, 2015 at 11:52 AM
What can I do to improve location?
Drivers should be using all three available methods of location on their phones to get the best location. Take a look at the attached screenshot from an an...
Fri, 20 Nov, 2015 at 11:49 AM
How do I delete a driver from the system?
It pretty straight forward to delete a driver from Cab Hound. From the web dispatcher, go to Company and then select Drivers. Find the driver you want to ...
Wed, 22 Nov, 2017 at 12:57 PM
How to suspend a driver in the dispatch system
I created a 30 second video to show exactly how to suspend a driver.  Link to Video: https://vimeo.com/243704266/6e55de50c3
Mon, 20 Nov, 2017 at 1:50 PM
How to send a driver his password
We all lose our passwords from time to time. The Dispatch website makes it easy to send a driver his password to him. In the Driver list, select the edit bu...
Wed, 22 Nov, 2017 at 11:53 AM
How to add a driver to your fleet
Drivers can be added in a variety of ways. If you want to create the account yourself, go to the driver list in the company tab and select 'Add Driver&...
Wed, 22 Nov, 2017 at 12:20 PM