FAQ

Default solution folder, feel free to edit or delete it.

My new password is not accepted
When you change your temporary password to something new remember that the system will only accept password with at least 6 characters long of which 2 must ...
Tue, 29 Sep, 2015 at 9:14 AM
My password is not working
Your login is your email address and a temporary password was sent to you by text and email. The password is case sensitive, so be sure to capitalize any le...
Tue, 29 Sep, 2015 at 9:15 AM
Still having issues with my notifications
At this point, if you're already read the other article on push notifications and still not receiving push notifications, there may be an issue with yo...
Fri, 12 Feb, 2016 at 4:18 PM
Does Cab Hound operate like Uber?
Cab Hound is a software company that provides technology to our clients.  We do not operate as a TNC, such as Uber.  We offer technology to taxi and liver...
Mon, 9 May, 2016 at 11:10 AM
How does Cab Hound technology help my business compete?
Cab Hound’s suite of technology can level the playing field for many taxi and livery companies losing market share to popular TNCs on the road today.  Pas...
Mon, 9 May, 2016 at 11:10 AM
What are Cab Hound’s products and services?
See here https://cabhound.com/company for a list and more detail.  Our most popular option includes GPS Dispatching Dashboard to convert your inbound passe...
Mon, 9 May, 2016 at 11:12 AM
What does a company need to operate with Cab Hound software?
You don't need any additional hardware than your computer with an internet connection to use the Cab Hound dispatching system. Log in to your Cab Hound...
Mon, 9 May, 2016 at 11:15 AM
Do my drivers need a company-specific phone to use Cab Hound?
Drivers use their own iphone or android smartphones with data plan. No additional hardware cost to your company. Our system allows trip notifications and d...
Mon, 9 May, 2016 at 11:17 AM
Why was your system designed to use smartphones?
No need to take inventory of tablets.  No exposure to obsolete inventory.  No need to incur additional costs of buying hardware for drivers.  The technolo...
Mon, 9 May, 2016 at 11:18 AM
How do I learn how to use your software?
Cab Hound, although designed for straightforward utility, offers a free training program for one member of a new company to be responsible for teaching th...
Mon, 9 May, 2016 at 11:20 AM